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So pleased to win at the Best SME Awards 2026 in Daventry

Davina Farrer

CREATED BY DAVINA FARRER
Published: 05/05/2026 @ 09:04AM
#BestSMEAwards2026 #Daventry #ProudMoment #SilverAward #CustomerServiceExcellence

I had such a lovely evening at the Best SME Awards 2026 in Daventry last week. It was one of those nights where you stop, take a breath, and realise just how far you've come. And I'm really proud to have received a Silver Award for Best Customer Service ...

At the 2026 Best SME Awards in Daventry, I was overjoyed to be announced as a Silver winner!

At the 2026 Best SME Awards in Daventry, I was overjoyed to be announced as a Silver winner!

This was actually my first-ever awards application, which made it all feel a bit surreal. I think when you run a business, you just get on with things day to day. You don't always stop to reflect on the difference you're making.

The awards themselves are all about recognising small
and medium-sized businesses across the UK!

They celebrate the people, the passion, and the effort that often goes unnoticed behind the scenes. It's a properly judged process too, based on what you actually do, not who you know, how loud you shout, or how much you pay.

For me, great customer service has always been simple. It's about caring, keeping in touch, and being there long after someone first becomes a client or partner. It's the follow-ups, the little check-ins, and making sure people feel looked after.

One of the best parts of the evening was the table I was on. I was surrounded by a brilliant group of women, all Silver winners in their own categories. There's something really special about being in a room full of people who just get it.

Huge thanks to Debbie Gilbert for organising such a fantastic event. Everything from the atmosphere to the energy in the room was spot on. And yes, I'll admit, it was a very good excuse to get dressed up for the evening.

What I loved most was the sense of recognition!

So many people are doing amazing work quietly in the background, and events like this shine a light on that. Small businesses really are the backbone of the United Kingdom economy, and it's nice to see that being celebrated.

Winning a Silver Award means a lot to me. Not just as a moment to celebrate, but as a reminder to keep going and keep improving. It's easy to stay in the day-to-day, but moments like this give you a chance to step back and appreciate the journey.

I'm incredibly grateful to everyone who has trusted me, supported me, and been part of the journey so far. And of course, congratulations to all the other finalists and winners.

It really was a special evening.

Until next time ...

DAVINA FARRER

Would you like to know more?

If anything in this post has made you stop and think, or you're wondering if there might be a different way of doing things, I'd love to chat. You can find out more on my website at joindavina.co.uk, call me on 07950 003140, or connect with me on LinkedIn and say hello. No pressure, just a friendly conversation to see what's possible.

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#BestSMEAwards2026 #Daventry #ProudMoment #SilverAward #CustomerServiceExcellence

About Davina Farrer ...

Davina Farrer 

I’ve always believed life is too short to sit still and wait for “someday.” From travelling the world in my twenties to taking on challenges like long-distance coastal walks, I’ve built a life around adventure, freedom, and making the most of every opportunity that comes my way.

After becoming a mum, I wanted a way to be present for my family while still creating an income and future for myself. That led me to build a flexible, residual income business that fits around real life - not the other way round. Today, I help others do the same, showing them how to reduce their bills and create more choice with their time.

For me, it’s not just about money - it’s about freedom. Freedom to travel, take on new challenges, and be there for the moments that matter most. If you’re looking for a way to create more flexibility, more income, and more life in your days, you’re in the right place.

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